Any questions?
Contact us!
Fill out the form right here. We will get back to you as soon as possible 👌
Our offices
Vivlab, in the Why Not Factory space
174 Quai de Jemmapes
75010 Paris
Frequently asked questions
An all-inclusive turnkey website offer
How do our offers work?
What are our ecommerce features?
No options with Vivlab, everything is included: your own URL, website hosting, and access to our solution to create and maintain your site. No commission on your sales, except for the 1.4% (+€0.25) commission that we pass on to our payment operator Stripe.
You can test the platform with our free (for life) offer! Then, you can choose your offer based on your needs and subscribe without commitment!
Our platform includes all the essential ecommerce features to provide your customers with an optimal and highly secure shopping experience. Manage your orders easily from a simple and fluid dashboard!
What are the content creation and SEO features?
Our platform has a page builder that allows you to easily create and customize the content of your site. And since we thought of everything, these modules, designed to adapt to all types of screens, are fully optimized for SEO!
What plugins do we offer?
Our platform integrates several third-party services to enrich your customers' shopping experience and give you commercial leverage. All these services are included in our offers, at no extra cost!
What are our technical guarantees?
To ensure the security and performance of your site, we choose the best technologies while ensuring their maintenance! Our solution is hosted at AWS for a high level of availability and performance, everywhere in the world. (If that's not classy!)
Are there any transaction fees?
The answer is NO! We do not take any commission on transactions, regardless of their amount or quantity! Thus, we ensure you the best sales margin on your products and services. However, you must anticipate transaction fees, which are mandatory whenever there is an online ecommerce transaction.
What options does Vivlab offer?
Vivlab offers the necessary ecommerce features for an optimal shopping experience.
My site is on another platform, can you handle its migration?
Yes, Vivlab handles migration.
Is Vivlab secure?
To ensure the security and performance of our clients' sites, we choose the best technologies and maintain them.
Do I need to get hosting for my site?
No, the Vivlab offer already includes hosting for your site.
How long will it take to create my site?
The average time to create a site is a minimum of one week.
Do you create graphic charters and branding?
Vivlab is partnered with Agence Ollie, which takes care of the creation and implementation of our clients’ graphic and communication parts.