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Our offices
Vivlab, in the Why Not Factory space
174 Quai de Jemmapes
75010 Paris
Frequently Asked Questions
An all-inclusive turnkey website offer
How do our offers work?
What are our e-commerce features?
No options at Vivlab, everything is included: your own URL, website hosting, and access to our solution to create and maintain your site. No commission on your sales, except for the 1.4% (+€0.25) sales commission that we pass on to our payment operator Stripe.
You can test the platform with our free (lifetime) offer! Then, you can choose your offer according to your needs and subscribe with no commitment!
Our platform includes all the essential e-commerce features to provide your customers with an optimal and highly secure shopping experience. Manage your orders easily from a single, simple, and seamless dashboard!
What are the content creation and SEO features?
Our platform features a page builder that allows you to easily create and customize the content of your site. And since we've thought of everything, these modules, designed to adapt to any type of screen, are fully optimized for SEO!
Which plugins do we offer?
Our platform integrates several third-party services to enrich your customers' shopping experience and give you commercial advantages. All these services are included in our offers, with no additional cost!
What are our technical guarantees?
To ensure the security and performance of your site, we select the best technologies while ensuring their maintenance! Our solution is hosted on AWS for a high level of availability and performance, everywhere in the world. (if that’s not classy! )
Are there any commissions on transactions?
The answer is NO! We do not take any commission on transactions, regardless of their amount or quantity! This way, we ensure you get the best profit margin on your products and services. However, you should plan for transaction fees, which are mandatory whenever there is an online e-commerce transaction.
What options does Vivlab offer?
Vivlab offers the necessary e-commerce features for an optimal shopping experience.
My site is on another platform, can you handle its migration?
Yes, Vivlab handles the migration.
Is Vivlab secure?
In order to guarantee the security and performance of our clients' websites, we choose the best technologies and ensure their maintenance.
Do I need to get hosting for my site?
No, the Vivlab offer already includes hosting for your site.
How long will it take to create my website?
The minimum average creation time for a website is one week.
Do you create graphic charters and brand identity?
Vivlab is in partnership with Agence Ollie, which takes care of creating and implementing the graphic design and communication aspects for our clients.