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Frequently Asked Questions
A comprehensive turnkey website offer
No option at Vivlab, everything is included: your own URL, your site hosting and access to our solution to create and maintain your site. No commission on your sales, except the 1.4% (+0.25 €) sales commission that we pay to our payment operator Stripe.
How do our offers work?
You can test the platform with our free offer (lifetime)! Then, you can choose your offer based on your needs and subscribe without commitment!
What are our Ecommerce offers?
Our platform includes all the essential e-commerce features to offer your customers an optimal and highly secure shopping experience. Manage your orders easily from a single, simple, and streamlined dashboard!
What plugins do we offer?
Our platform integrates several third-party services to enhance your customers' shopping experience and give you commercial leverage. All these services are included in our Website offers, at no additional cost!
What are our technical guarantees?
To ensure the security and performance of your site, we choose the best technologies while ensuring their maintenance! Our solution is hosted on AWS for a high level of availability and performance, everywhere around the world. (if that’s not class!)
What are the content creation and SEO features?
Our platform features a page builder that allows you to easily create and customize your website content. And since we thought of everything, these modules designed to adapt to all screen types are fully optimized for SEO!
What options does Vivlab offer?
Vivlab offers the necessary e-commerce features for an optimal shopping experience.
Is Vivlab secure?
In order to guarantee the security and performance of our clients' websites, we choose the best technologies and ensure their maintenance.
Are there commissions on transactions?
The answer is NO! We do not take any commission on transactions, regardless of their amount or quantity! Thus, we guarantee you the best sales margin on your products and services. However, you must plan for transaction fees, which are mandatory as soon as there is an e-commerce transaction online.
My website is on another platform, can you handle its migration?
Dois-je prendre un hébergement pour mon site ?
No, the Vivlab offer already includes the hosting of your site.
Yes, Vivlab supports the migration.
How quickly can you create my website?
The average creation time for a website is at least one week.
Do you make graphic charters and branding?
Vivlab is partnered with Agence Ollie which handles the creation and implementation of the graphic part and communication part of our clients.