Animated isometric illustration: member area with orders and subscriptions, door reserved for members and loyalty points

Give your visitors their own account.

Enable accounts on your Vivlab site: your visitors sign up, find their orders and loyalty points, and you reserve certain pages for logged-in members.

Member area

Built-in loyalty

Members-only content

Enable accounts

View offers

One account, two uses.

Whether you sell products or publish content, an account is the gateway for your visitors. You decide what it gives them access to.

Icon: to sell

For selling

Your customers create an account when they make a purchase, or beforehand. They can view their orders and subscriptions, save addresses and payment methods, and earn points with every purchase.

Icon: to reserve content

For restricting content

No shop? Reserve an entire page (pro area, resources) or a premium article for logged-in members: ideal for a club, a community or subscriber content.

Pegasus, Odilon Redon

All their history, in one place

Icon: orders

Orders

All their orders, with their status and amount. Click once to reopen the details.

Icon: returns and refunds

Returns and refunds

Their return requests and progress, along with the refund receipt.

Once logged in, your customer has a personal area linked to your shop. They no longer need to write to you for any question: everything is there, up to date.

Icon: subscriptions

Subscriptions

Their active or ended subscriptions, tracked directly from their account.

Icon: shipping addresses

Delivery addresses

One or more addresses that they can add, edit, or delete themselves.

Customer area of Camille Morel: verified account, last three orders, one active subscription and 340 loyalty points
Icon: payment methods

Payment methods

Their cards, securely saved with our payment provider, for faster checkout.

Icon: loyalty points

Loyalty points

Their points balance, visible at any time and redeemable for a discount.

Open the door to the people you choose

Members-only page: a visitor who is not logged in is invited to log in to access the guide

For each page or article, choose who can see it. Visitors who aren't logged in are prompted to create an account or log in before entering.

Icon: public

Public

Visible to everyone; this is the default setting.

Icon: logged-in members

Logged-in members

For visitors with a verified account only.

Icon: hidden

Hidden

Offline: the page is no longer accessible at all.

Earn points for every euro spent

Loyalty club settings: 10 points per euro, conversion tiers into discounts and welcome and birthday bonuses

Launch a rewards program in just a few clicks. Your members earn points with every purchase, then redeem them for discounts at checkout.

Icon: points per euro

Points per euro

Set the single rate applied to all purchases. The preview translates live: 1 € spent equals X points.

Icon: welcome and birthday bonus

Welcome and birthday bonuses

Award points when customers sign up, then every year on their birthday.

Icon: conversion into discount

Convert points into discounts

Define tiers: how many points the customer spends, and the discount they get in return.

Your members, at a glance

The Members page brings together all the accounts created on your site, with their contact details, orders, and subscriptions.

List of members with search, filters by status, tags, loyalty points and verified or pending status
Icon: search and filters

Search and filters

Search by name, email, or tag, filter by status, and open any profile with one click.

Icon: tags and internal note

Tags and internal notes

Segment your members (loyal customers, professionals, resellers) and add a note visible only to your team.

Icon: manual addition

Manual addition

Most members sign up themselves. Add a customer manually after an offline sale.

Simple, secure sign-in

Authentication settings: Google and email login, reCAPTCHA protection, verified account and session logout

Your members log in with Google or by email. You keep control of each account: verify an address in the customer's place, or end all their active sessions in one click.

Icon: Google login

Google sign-in

Your customers can sign in with their Google account in one click, without having to remember another password.

Icon: anti-robot protection

Bot protection

reCAPTCHA v3 filters out bots during sign-up and sign-in in the background, without inconveniencing your customers.

Icon: passwords never stored in plain text

Passwords are never stored in plain text

They are protected with Argon2id hashing, the industry-standard algorithm for password security.

Pegasus, Odilon Redon

Ready to enable accounts on your site?

Ecommerce →

Orders →

Enable the member area, loyalty program, and members-only content from your dashboard.

Online payments →

Enable accounts

View offers

Frequently asked questions (FAQ) →