FAQ

Frequently asked questions

Everything you need to know about Vivlab: the plans, e-commerce, SEO, security. And if you still have a question, we're here.

How do your plans work?

Try the platform with our free plan (free for life)! Then pick the plan that fits your needs and sign up with no commitment.

What e-commerce features?

Every feature you need for a smooth, secure shopping experience: catalog, orders, shipping and invoices, all from a single dashboard.

Content and SEO?

The visual editor lets you build your site freely, and everything is optimized for search: tags, sitemaps and social previews generated automatically.

What integrations?

Google Tag Manager, Facebook Pixel, Mondial Relay, Stripe, Faire… Vivlab connects to the tools that matter most for your business, your logistics and your marketing.

Technical guarantees & security?

The best technologies, maintained for you, with AWS hosting for top-level uptime and performance anywhere in the world.

Any commission on sales?

No, no commission, whatever the amount. All that's left are the payment provider's transaction fees, which are required for any online sale.

Do you create brand guidelines?

Vivlab works with Agence Vitrine, which handles graphic design and communication for clients who want it.

Can I translate my site?

Yes: AI machine translation is included in every plan, with a dedicated URL per language and customizable terminology.

Another question?